The Resurgence of Travel in 2021

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The travel industry went into a tailspin due to the COVID-19 pandemic. As hotel owners welcome the new year, however, they may entertain some cautious optimism for travel in 2021. Experts agree that travelers are chomping at the bit to travel again and that pent-up demand is starting to bubble to the surface. Travelers’ wanderlust […]

How to Drive Revenue for your Hotel with Group Sales


With hotels being decimated by COVID-19, hoteliers are looking for any strategies to help them increase revenue. One of the areas that many hotels are focusing on is group sales. Although this may not have been a big push for you before 2020, now could be the perfect time to actively build this side of […]

How the “Internet of Things” can help hotels bounce back from COVID-19

hotels and technology

The world has changed, and if hotels want to bounce back from the pandemic, they will have to change with it. The old status quo is a thing of the past; replaced with a “new normal” of mask-wearing, social distancing and more. Thankfully, we live in a highly digital age where technology can help hotels […]

Three things hoteliers must do to keep data safe


The more companies use and leverage technology, the higher the security risk to the company and its customer base. This past June, Twitter learned this lesson the hard way when cyberattackers managed to send out tweets on behalf of some high-profile individuals. Twitter announced that business clients using its advertising and analytics were subject to […]

What Does the New Normal Look Like for Hotel Owners?

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As we continue to make our way through the single biggest global crisis in recent memory, hotel owners are left not only with vastly reduced occupancy, but also with the burden of dealing with a “new normal.” As hotel owners consider how to move forward, there are three key areas to focus on: enhanced cleaning […]

Bouncing Back from COVID: Government mandates and consumer travel trends

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It’s a whole new world for the hospitality industry as it begins to slowly regroup in the wake of COVID-19. No one is certain what the recovery phase will look like, or how long it will last…we are definitely in uncharted waters. We can look to what happened in the wake of the SARS outbreak […]

5 Ways to Attract More Bleisure Travelers


The numbers are in: bleisure travel is on the rise. How can your hotel attract this growing class of travelers? Most bleisure travelers are millennials, and they’re looking for specific things when booking their bleisure trips. Keep reading and we’ll go into five ways to appeal to this demographic. What Exactly Is Bleisure? The word […]

Smart Rooms — Trends That Are Redefining Today’s Hotel Rooms

smart hotel rooms

Technology pushes a more and more interconnected world. Meaning industries like hotel services have a stronger incentive to adapt and expand for their growing audience. New trends like smart hotel rooms provide that exact solution. Whether you are a veteran in the hotel service industry or looking to expand into it, the new traits of […]

Which Amenities Do Hotel Guests Want (And Use) Most?


As a hotel owner, your main concern is to fill as many rooms as possible as consistently as possible. It’s common knowledge that prospective guests place price, location and solid reviews high on their list of determining factors, amenities are the thing that can really set a property apart. The amenities you offer are one […]

The Importance of Online Reviews for Your Hotel Property


Travelers are relying more and more on online reviews to help them make hotel decisions. In a survey of more than 900 people, travel-technology company Expedia Group found that, while price plays an important role in the choosing of a hotel, guest ratings/reviews are also an important factor in hotel selection. In their study, Expedia […]

Coronavirus Will Leave Its Mark on the US Tourism Industry


If you think the coronavirus won’t have a significant impact on US tourism, think again. As of the writing of this article, there are 71,000+ worldwide cases of coronavirus (known as 2019-nCoV) and more than 1,800 deaths. The CDC has issued a Warning Level 3 China Travel Notice; recommending the travelers avoid all nonessential travel […]

10 Hotel Trends That Will Shape Guest Experience in 2019

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Travelers rarely visit a particular place simply to experience a specific hotel—yet that hotel can have an enormous influence on their trip. It is where they start and end their day and where they rest and refresh for whatever awaits them. Whether you are a new owner or putting your hotel investment property up for […]